Lynn Berberich and Lori McCauley are presenting how a typical telephone inquiry is handled at BrightStar Care. Lori is “acting as” the outsider inquiring and Lynn is the person answering at BrightStar. Lynn is explaining that BrightStar specializes in dementia care and we can provide 24X7 care, hourly care or short term respite care in a client’s home or a senior living facility or medical facility. We can provide care wherever one-one-one care is needed.
All BrightStar caregivers are employees not sub-contractors. BrightStar employees are covered with Worker’s Compensation and Liability insurance and are bonded and go through an extensive interview and selection process. So, Lori you will not have to worry about a problem that may occur if the BrightStar employee falls and breaks an arm or ankle. That would be covered.
Our employees are supervised by a full time Director of Nursing with decades of geriatric care experience. So you are sure to get top quality people to come to your house.
Many other typical questions were answered by Lynn that Lori asked. Lori is an employee of BrightStar “play acting” with this demonstration at our October 1, 2018 MSRN meeting.
MSRN MEMBER: Lynn Berberich/BrightStar Care of Baltimore City/County offers Companions, Medication Administration, Skilled Nurses, Case Management, Dementia Care, Pediatric Care for private Pay. Their office is located at 1615 York Road, Lutherville, MD 21093 PHONE: 443-275-2796 Lynn’s Email: email@example.com Website: brightstarcare.com